What accounts for I.T. implementation failure in the healthcare setting? Why do clinicians and information technologists seem to talk pass each other? In this short paper, I explore how these groups make up separate cultures and how these cultures come in conflict.
While most hesitate to couch such implementations as ‘battles’, one is able to come to grips with some of the issues… and make things better.
This paper was done for OHSU’s Organization Behavior class with Dr. Ash.