What accounts for I.T. implementation failure in the healthcare setting? Why do clinicians and information technologists seem to talk pass each other? In this short paper, I explore how these groups make up separate cultures and how these cultures come in conflict.
While most hesitate to couch such implementations as ‘battles’, one is able to come to grips with some of the issues… and make things better.
This paper was done for OHSU’s Organization Behavior class with Dr. Ash.
3 responses so far ↓
1 Phil Baumann // Jul 14, 2008 at 6:28 am
Interesting perspective to focus on cultural differences that keep adoption and implementation of sensible technology for healthcare.
The paper makes a lot of intuitive sense. Not to over-generalize, but Clinicians do tend to value their time and often see the learning curves of new technologies as interfering with safe and effective medicine.
This is an important perspective, one I hope others view the problem of healthcare through. Thanks!
2 John // Jul 14, 2008 at 8:13 am
Your caution is well advised. It is too easy to over generalize about the two cultures and take the analysis too far.
I think you are right in that the time taken up to learn new tech can be (and be seen as) an interference. If the goal is correct and well understood, people may feel the time is well spent. However, there is not a lot of extra time during one’s job, so training time needs to be properly scheduled.
Thanks for stopping by.
3 What is a Medical Informaticist? // Jul 25, 2008 at 8:06 pm
[...] Organizational Behavior- Dr. Ash has an overview of OB analysis, as well as addressing healthcare biz topics. My focus was looking at Information Technology and Clinical cultures and how they can conflict. [...]
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