Marcial Losada has looked at how people communicate, finding those groups that flourish have 3 positive statements to every negative statement. How does your group measure up? Here are some details to check out:
Positive statements are those where “speaking showed support, encouragement or appreciation”.1
Negative statements where when “the person speaking showed disapproval,… sarcasm, or cynicism”.1
A normally performing group will have a 2.5 ratio, but you need more than that to flourish. There needs to be a lot more positives to overcome the negatives. But there’s more-