John Norris
Author Archives: John
Online Support Group Membership, Opportunity?
In a 2011 study* it was found few patients end up participating in organized support groups. ~10% go to face-to-face groups and 4% go online. However, more than 50% of patients do contact a peer they know. They have a … Continue reading
Posted in Collaboration / Community
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6 Types of Community Members
Being able to classify your members into different types is a handy way to make sure each is getting what they need. It may also help one see what sort of mix is best for their community. (Note: Most taxonomies … Continue reading
Posted in Collaboration / Community
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The Great Good Place. Just started this book by Ray Oldenburg. Looking forward to leveraging real life places with what can be done in online communities.
Opinion leaders, Group Identity, or Shared Values – What Drives Participation?
At first glance having strong community leaders might seem like a good way to get people to participate. However, T Zhou finds* that far stronger determinates are when an individual feels they belong to a group and that it shares … Continue reading
Ideas on Handling Large Groups, or why you may not want them.
B Butler found* that large, active, groups were able to attract more members. However, they also lost more. While more activity helped retain members, it was not as powerful as group size. For a Community manager, my takeaways were: Spend … Continue reading
