Author Archives: John
Marcial Losada has looked at how people communicate, finding those groups that flourish have 3 positive statements to every negative statement. How does your group measure up? Here are some details to check out: Positive statements are those where “speaking … Continue reading
With 10% of adults and 30% of those under 30 using social networks to discuss politics in the last US presidential election (1), it shouldn’t be any wonder that these topics may appear in an online community this year. Should … Continue reading
In a 2011 study* it was found few patients end up participating in organized support groups. ~10% go to face-to-face groups and 4% go online. However, more than 50% of patients do contact a peer they know. They have a … Continue reading
Being able to classify your members into different types is a handy way to make sure each is getting what they need. It may also help one see what sort of mix is best for their community. (Note: Most taxonomies … Continue reading
The Great Good Place. Just started this book by Ray Oldenburg. Looking forward to leveraging real life places with what can be done in online communities.